We are here to help you
Are you experiencing delay in Insurance claim processing, day to day issues relating to client management, aging turnaround time towards claim settlement? then you are spot-on! Prudent Support Solutions shall help you address all these concerns and further lets you focus on Dental Care. We also offer gamut of services ranging from recording of explanation of benefits, submissions of pre-authorization to insurance, working on pre-estimates, credentialing of dentists for the offices and last but not the least providing consultation to dental offices.
Innovative
We design innovative solutions that are robust and timebound helping you in safeguarding and arresting revenue leakages in your day to day operations.
Productive
We effectively manage billing challenges faced by the front desk so that they could focus on customer engagement thereby increasing your revenue productivity.
Customer Centric
We manage the backend billing process enabling the front desk to focus on customer needs thus making it a very seamless and satisfying customer experience
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We Have Got You Covered Our Services
Insurance claim processing
All dental insurance billing claims for primary and secondary claims are sent daily. We will utilize your current claims system which could be electronic, online insurance website, Fax or mailed out.
Insurance Payment Posting
All insurance payments and insurance contract adjustments are posted to the patient ledgers accurately and timely after the EOB is scanned by your office.
Denied claim support
All claims are closed out at the appropriate time. If a claim is denied, we will immediately investigate the cause and appeal the claim if it is appealable as per the insurance guidelines.
Credentialing
We can perform the entire credentialing process with you to apply for your in-network status which will enable the doctors to perform the procedures post we can submit the claim and receive the payments.
Pre-estimate calculations
It is key to revert to the patients promptly on the estimated co-pays as per their insurance coverage for the suggested procedures to enable them to plan their finances appropriately
Patient Data management
Often patient’s family files are incomplete which will cause a claim to be denied, if not caught before the claim is sent. The PSS analysts will proactively work with your front desk manager
Insurance Aging Report Analysis
The Insurance Aging Report is analyzed each month and closely monitored. You will receive regular updates on your current accounts receivable balances which are between 30-60 days overdue,
Submission of
Pre-Authorizations
A Pre-authorization is required to be taken wherein it is mandatory for certain procedures as defined by the respective Insurance Guidelines.
Our Milestones Till Date
We have been offering services in the area of billing support since 2018 providing reliable solutions to our customers.